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Thank you for visiting and shopping at Mumsy & Bub! The following are the terms and the conditions that constitute our Shipping Policy.

Shipment Processing Time

We endeavour to process, pack, and ship out items as soon as possible. We dispatch orders daily – excluding weekends and public holidays (because everyone needs a break too!)

In any case that there will be a significant delay in shipment of your order, we will get in touch with you via email or telephone.


Orders cannot be shipped to PO Boxes and all expedited orders require a valid street address.

Shipping within Australia

Mumsy & Bub ships Mum Planners anywhere in Australia for FREE, so there’s no additional charges when you hit the checkout button! For other products, standard shipping applies.

We ship out orders via Australia Post courier and standard delivery processing times may vary. Normally, it takes around 3-10 business days for you to receive your order.

Shipping Outside Australia

We are now shipping to the USA, UK, New Zealand, and Canada!

Order Update

Once we have confirmed your order and shipped it out for delivery, we will get in touch with you via email with the details and proof of shipment.

Problems with your Order

We are not obligated to provide a refund should you change your mind about your purchase, so please choose carefully. We are happy to provide a solution if the goods are defective.

Should you encounter problems with your order, please do not hesitate to contact us via the info listed below

Email address:

Live Chat: